5 Essential Elements For Telus customer service

5 Essential Elements For Telus customer service

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If our reply solved your concern, please click Settle for as Answer that will help Other people while in the community.

These agents working versus Telus Advantages, as an alternative to maintaining the previous loyal customers they make them disappear to look for other provider

We're sorry to hear about all of these difficulties you've experienced with both tech support and billing. You should send out us A personal concept, and we’ll operate for getting you the aid and stick to-up required to resolve these challenges without delay.

I am looking to renew my internet service once the two calendar year contract expired. We even have simple cable which I never ever use and want to eradicate. It's unachievable To do that on-line, as well as cell phone number for support is very very well concealed. I ultimately received it from the reseller. I known as the quantity, and listened to AI check out to have me to get it done on the net, but You cannot quit utilizing a service on the net.

If our reply solved your problem, remember to click Take as Remedy to help you Some others while in the Group.

I know it is very aggravating simply because I am in a similar problem, while it truly is with regard to the TV signal that has been shed. 

I'm composing to precise my deep dissatisfaction Using the Telus technical support customer service I acquired though trying to make clear the main points of my new agreement and discounts. My latest encounter has remaining me emotion discouraged, undervalued, and worried about your workforce's Over-all excellent of support.

once the agent overview my account he mentioned i can't provide you with a deal or credits like you have now with the exiting account, so i just gave up and hangup the cellular phone.

• When I known as to explain, Eunice from the BCX Wi-fi Motor vehicle team advised me which the savings had been used. Even so, she copied and pasted Abdul’s notes, which did not clarify the low cost details.

I'm going to terminate all the services home and cell with Telus and convey to my friends and family to do so, which was the worst expertise I got with Telus

In the approaching months and months, we'll be working to develop the items and services supported, so keep checking again for updates.

The several hours they have are certainly not Performing very well with my do the job and caring for an aged member of the family busy program. I also chatted Nevertheless they told me I must simply call in. 

The TV signal has been missing due to the fact Friday, September twenty seventh along with the technician who showed up yesterday,  September 30th couldn't fix the trouble soon after transforming the Television set cable box and cable. I used to be educated that the net Modem should be changed far too, but he did not have it.

The TELUS team acknowledges that our get the job done spans numerous Territories and Treaty places and we've been grateful for the normal Knowledge Keepers and Elders that are with us these days, individuals who have gone ahead of us along with the youth that inspire us.

I'm going to cancel many of the services household and mobile with Telus and explain to my family and friends to do so, which was the worst expertise I bought with Telus